Shipping policy
Processing Time
Standard embroidery orders: 3–7 business days.
Custom and personalized orders: 5–10 business days.
Bulk or business orders may require additional processing time.
Shipping Time
India: 3–7 business days after dispatch.
International shipping (if available): 7–21 business days depending on destination.
Shipping Charges
Shipping charges are calculated at checkout based on location and order value.
Free shipping may be offered during promotional periods.
Order Tracking
Once your order is shipped, a tracking number will be sent via email or WhatsApp.
Address Accuracy
Customers are responsible for providing accurate shipping information.
We are not responsible for delays or losses caused by incorrect addresses.
Delivery Delays
Delivery times are estimates and may be affected by weather conditions, holidays, courier delays, or unforeseen circumstances.
Custom Products
As all personalized embroidery items are made specifically for each customer, production cannot be canceled once embroidery work has begun.